One line · every product

Turn “it’s broken”
into a ticket worth keeping.

An embeddable widget captures the message, screenshot, console errors, failed network calls, page and device context — then routes it to a helpdesk your support and tech teams actually work out of.

Get started — it’s yours →See the widget live
Free to set up · <15 KB widget · no credit card
bug★★★★☆2m ago

Checkout button does nothing after I add the second item.

AI: Payment button click handler throwing on cart update · urgency: high · tags: checkout, regression
Chrome · macOS1 error · 2 failed callsuser u_8821 · pro/cart
messageratingscreenshotconsole errorsnetwork failsdeviceuserAI triage
Everything you get

A complete feedback platform,
not just a form.

From the embed to the resolved ticket — capture, triage, measure, and close the loop.

◉

Rich capture

The widget gathers everything a ticket needs, automatically.

  • Screenshot + annotations
  • Last JS errors & failed calls
  • Device, page & user context
  • PII redacted before it leaves the page
⤬

Helpdesk built in

Your team works the queue without leaving the hub.

  • Assign · tags · custom triage
  • Internal notes & audit trail
  • In-app + Web Push alerts
  • Reply back — inside the widget
✦

Intelligence

Trends and AI that turn noise into priorities.

  • Volume, NPS/CSAT, response time
  • AI summary, sentiment & tags
  • Suggested replies
  • CSV / JSON export
⌘

Every product

One contract for web, mobile, and services.

  • One-line web embed
  • @feedback-hub/react
  • React Native SDK
  • Plain REST for anything else
⛨

Privacy-grade

Trust your enterprise customers can audit.

  • Consent in the widget
  • Right-to-erasure & export
  • Configurable retention
  • Secret/PII redaction
◈

Multi-tenant

Run 20+ products from a single hub.

  • Orgs, roles & per-project scope
  • Generated embed keys
  • Per-project theming
  • Bot & rate-limit protection
One line to connect

Paste it once. Done.

The same intake contract powers web, mobile, and backend services — set a different source per platform, nothing else changes.

<script src="https://feedback.sreternals.com/widget.js"
        data-project-key="YOUR_KEY"></script>
Web widget@feedback-hub/reactReact Native SDKREST / any backendRead the docs →
<15KB
Widget, async, zero LCP hit
8
Signals per ticket, automatic
20+
Products from one hub
100%
GDPR-ready & redacted

See what you get.
Then sign in to use it.

Spin up a project, drop in one line, and watch the first rich ticket land in your dashboard.

Create your account →Sign in